Effective Date: October 2025

Trusty Garage Doors (“Trusty,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, and payment details when you schedule services or make a payment.
  • Service Information: Details about your garage door service requests, property access notes, and relevant service details.
  • Communications: Text messages, emails, or call logs related to your service appointments.
  • Website Data: Cookies, IP addresses, and browsing activity used for analytics, performance tracking, and advertising (e.g., Google Ads, Google Analytics).

2. How We Use Your Information

We use your information to:

  • Schedule, perform, and complete your garage door services.
  • Process payments and issue invoices securely.
  • Send service confirmations, reminders, and follow-ups.
  • Share promotional offers (only if you’ve given consent).
  • Improve our website experience, advertising accuracy, and service quality.

3. Text Messaging & Email Marketing

By providing your phone number or email, you consent to receive service-related and promotional communications from Trusty Garage Doors.

  • Message frequency may vary.
  • Standard message and data rates may apply.
  • Reply STOP to opt out of text messages or click “unsubscribe” in any email.
  • Consent to receive marketing messages is not a condition of service.

4. Sharing of Information

We do not sell or rent your personal data. We only share your information with trusted third parties when necessary, such as:

  • Payment processors: To handle transactions securely.
  • Scheduling and dispatch software: To coordinate your service appointments.
  • Legal authorities: If required by law or to protect our rights and customers.

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking

Our website uses cookies and tracking tools (like Google Analytics) to analyze traffic and improve performance.
You can manage or disable cookies in your browser settings at any time.

These tools help us understand user behavior, measure marketing effectiveness, and enhance user experience.

6. Security

We implement reasonable security measures to protect your personal data from unauthorized access or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of your information.

7. Your Rights

You may request to access, update, or delete your personal information by contacting us directly.
You can also opt out of marketing messages or emails anytime.
We respond promptly to all privacy-related requests in accordance with applicable privacy laws.

8. Changes to This Policy

Trusty Garage Doors may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: trustygaragerepair@gmail.com
📞 Phone: (469) 871-8452